The Royal Perth Hospital (RPH), a leading tertiary hospital in Western Australia, has partnered with RosterLab to implement an AI-driven rostering solution for its Acute Medical Unit (AMU) and Intensive Care Unit (ICU).
The move marks a significant step towards strengthening workforce flexibility, supporting clinical teams, and enhancing continuity of care in two of the hospital’s most critical departments.
Smarter Rostering for a Demanding Environment
Prior to adopting RosterLab, Royal Perth Hospital relied on manual Excel-based rosters, a method common across healthcare but increasingly limiting for managing the high acuity, complexity, and rapid pace of modern clinical environments.
Manual rostering methods can make it challenging to meet the evolving needs of high-acuity environments like AMU and ICU, which requires dynamic, fair, and efficient staffing solutions. These traditional approaches make it difficult to optimise workforce allocation, maintain equitable shift distribution, and respond swiftly to fluctuating patient volumes.
Like many healthcare organisations, the hospital faced the challenge of maintaining optimal coverage, supporting clinician wellbeing, and ensuring compliance with complex workforce agreements, including the WA Health System AMA Agreement.
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